Designing for Emotion: Chapter 6
While reading chapter 6 of Designing for Emotion, the author discussed forgiveness within crises- how brands should be continuously…
While reading chapter 6 of Designing for Emotion, the author discussed forgiveness within crises- how brands should be continuously…
I think that the chapter on forgiveness was a really great read because it showed me a side of design and websites that I feel like we rarely think about or see. When there’s an inconvenience with a technology service that we use daily, I think a lot of people tend to get frustrated and … Continue reading Designing for Emotion: Ch. 6