Designing for Emotion- Chapter 4

In chapter 4, there were a number of things that I agreed with. In particular, there was one instance where it spoke about how providing people with attention and kindness can help a business succeed. I really do agree with this for a number of reasons. I am always more willing to help someone when they have taken a second to get to know me on a personal level and given me some sort of undivided attention rather than when people don’t put in that sort of effort.

Honestly, I really did not find anything in this chapter that I strongly disagreed with. I really did think that this chapter was pretty on point with its main messages that it was trying to get across.